Services

Tech support shouldn't be one size fits all. Everyone and every place has unique and specific challenges with technology. That's why I offer three distinct services to meet your needs.

Technology Advising

consulting

Get expert advice and guidance on a wide range of technology topics

Looking to grow your business or organization? I work exclusively with solopreneurs and small organizations of 10 employees or less. As a small business owner for over ten years, I understand your unique challenges. My services will help you assess your tech needs and get you up and running, allowing you to stress less over the tech and focus on your strengths.

With my tech advising services, you can:

Select the best technology for your needs
Get an expert review technology proposals
Leverage technology to save time and money
Quickly solve your technology problems

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training

Software Training

Anyone can unlock their digital potential with tailored training

Need software training for your team or employees? How about booking a workshop for your church or friend group? Let's talk about solutions to meet your tech training needs. For every training, a thorough needs assessment is conducted. This ensures the sessions are tailored to meet your team or group's needs and designed to move everyone together.

Small groups ensure that each person receives the individual attention they deserve.
The needs assessment ensures a perfect fit for any technology issues your group is facing.
The training is designed around your group's specific needs and within your budget.
Training is offered in one or two-hour sessions.

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Are you struggling to keep up with technology? Want to boost your job prospects and save time and money? Our one-to-one virtual training sessions can help.

You'll receive personalized attention as we work together to improve your digital skills. Learn to use technology efficiently, acquire in-demand job skills, and protect yourself and your family from online threats.

Our training is tailored to your specific needs and goals. Whether you're a complete beginner or looking to enhance existing skills, we can help. Let's work together to make technology work for you.

30 Minute Consultation
Available Online
30 min
60 Minute Consultation
Available Online
1 hr

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Frequently Asked Questions

Which technology topics can you teach? This list covers most of the technologies I teach. However, as each session is designed specifically for your needs, I can work with all aspects of end-user technology, even in-house software. Microsoft Office 365 Google Workspace Adobe Acrobat Computer Basics Online Safety Information Management Content Creation Basic Prompt Engineering Technology Devices

Group Training

What do you mean by Standard, Personalized, and Customized Training? A standard training covers software topics that apply to most people anywhere. Examples would be Excel formulas, managing emails in Gmail, or using Zoom. Whereas, a personalized training focuses more on how your organization or team uses a standard software program. Examples would be using the finance functions in Excel, how to set up your organization’s Gmail labels, or how to access your organization’s SharePoint files. Lastly, a customized training is on a unique software that your organization or team uses, or very few other organizations use. Examples of this would be a program or app created just for your organization or an Excel Add-in that not many organizations use.

Is the group training sessions in-person or online? Sessions can be held either in person or online. Either can be a great option, depending on your needs. In-person sessions are great for building community. You can usually create a team event out of it. But it can be challenging logistically to find a place to hold the session and ensure participants have a device to use. In-person sessions may also incur travel and copy expenses. Online sessions are generally easier to schedule, require no travel or copying handouts, and almost guarantee every participant has a device to use. But, the feeling of community is somewhat lost, and participants are prone to distractions that typically do not happen with in-person sessions. Sessions can be held either in person or online. Either can be a great option, depending on your needs. In-person sessions are great for personal interaction but can be trickier to schedule and can be challenging to find a place to meet. In-person sessions may also incur travel expenses. Online sessions are generally easier to schedule and require no travel. But for some, the feel of personal interaction is somewhat lost. You also may be prone to distractions that typically do not happen with in-person sessions.

What support is available after a group training? Every participant who fully attends a session can contact me via chat to answer questions regarding the content of the training. Participants can ask questions about specific tasks they’re working on or receive support on what they learned in the session. Six months of after-session support is included in all training. More extended support can be arranged for an additional cost.

Individual Training

What is the difference between a learning plan and a growth plan? While both are for improving your ability to use technology, they differ in what each focuses on. A learning plan is for laying out the steps and resources you need to gain knowledge and skills on a specific tech topic. Meanwhile, a growth plan lays out the steps and resources for improving your relationship with technology. Growth plans work on how you think about technology.

Are the indiviual training sessions in-person or online? Sessions can be held either in person or online. Either can be a great option, depending on your needs. In-person sessions are great for personal interaction but can be trickier to schedule and can be challenging to find a place to meet. In-person sessions may also incur travel expenses. Online sessions are generally easier to schedule and require no travel. But for some, the feel of personal interaction is somewhat lost. You also may be prone to distractions that typically do not happen with in-person sessions.

How are the individual training sessions scheduled? Your sessions are scheduled based on availability. There is no requirement to meet weekly at the same time like most courses. This approach ensures that you won't lose any sessions due to sickness or vacation. It is recommended to schedule sessions at least a week apart to allow time for reflection on the learning and completion of any assigned activities. Please note that all sessions must be completed within a year from the start date.

What support is available for indivdiual training? Every client can contact me via chat to ask questions about specific tasks they’re working on or receive support on what they learned in our session. This is great for in-between session questions or to receive support after our sessions are done. Six months of after-session support is included in all training. More extended support can be arranged for an additional cost.

coaching

Personal Coaching

Whether you lead a business, a church, or a household, it's never too late to become tech-savvy.

As your Personal Technology Coach, I can assist you in solving everyday technology issues in both your personal and work life. Whether it's dealing with formatting problems in Word, purchasing a laptop for your child, or gaining confidence in using technology, I am here to support you. My expertise includes Microsoft Office, Google Workspace, and various other commonly used software programs. With personalized consulting, I can help you address your tech issues effectively, focusing on solving problems rather than providing temporary fixes. Through one-on-one coaching, you will be challenged to overcome your tech obstacles, identify your tech strengths and weaknesses, and empower yourself to unlock your true potential.

In today's fast-paced digital world, it's essential to stay up to date, and that's where Life's Digital Bits can be your valuable resource.

30 Minute Consultation
Available Online
30 min
60 Minute Consultation
Available Online
1 hr

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Life's Digital Bits

Services

Technology Advising

Software Training

30 Minute Consultation

60 Minute Consultation

Frequently Asked Questions

Personal Coaching

30 Minute Consultation

60 Minute Consultation

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