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Avoiding Scam Messages: Tips for Identifying and Handling Suspicious Texts

Aug 24, 2024

2 min read

Luniece Ward

I recently received a text message from the United States Postal Service. It said,

“Your shipment arrived at the distribution center but was held due to an incomplete address. Please click the link: to update the address for delivery again”.
screenshot of a phishing text

This one came from an international number, without clicking on the link, I deleted the message and moved on.


A few days later I received another message. This one said,

“USPS: During transportation, the outer packaging of the item was damaged and the address information was lost, resulting in the inability to deliver the mail package. Please update the delivery address information in the link within 24 hours, and we will deliver to you again. (Link provided) The USPS team wishes you a wonderful day!”
screenshot of a different phishing text

This one looked a bit more official, however, just like before, I did not click the link and I deleted the message.


How did I spot that these messages were spam? How can you spot spam messages? Well, the first one came from a number outside the United States. The USPS would never send a text message from an international number about a package being held in a distribution center. Additionally, USPS would not/could not send a text message if you haven't given them your phone number. They can only contact you via the method you have given them access to.


Here are the rules I live by:

  1. If I don’t know the number, I don't click on any links, and the message gets reported as spam and blocked.

  2. If I do know the number, but it is not something that particular person would send, I’ll reach out to that person for clarification.

  3. Certain agencies will never send you a text message or call you without your permission – they will email you or send you a letter.

  4. I never click on any links, unless I am 100% certain that who I received it from is a legitimate person and/or agency.


Spotting scam messages is crucial for protecting your personal information. By following these simple rules, you can reduce the risk of falling for phishing scams. Always verify the sender, be cautious with links, and use security features like reporting messages and blocking senders. Stay vigilant and informed to keep yourself safe.

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